State Farm® Insurance Agent Derek Bird

"I needed a declaration page update and Jenn provided great customer service and was pleasant to talk with over the phone. Thank you Jenn for your help."

"Very good experience. Got exactly what we needed."

"I requested a quote online and Steph followed up with me within the hour and was able to provide me with a lot of good information for a new homeowner. When I called, she was available and explained things to me in a way that made sense and added some low cost coverage that will cover me long term. It only took about 20 minutes to sort everything out and get set up. 10/10 would recommend."

"Stephenie Sealy is THE best! She is always super speedy with my requests and questions! Thank you so much, Stephenie! You are awesome!"

"Everyone is so helpful at this agency. I recently had some questions that Sami helped me with and i can’t imagine switching to anyone else!"

"I would definitely recommend this agency to friends and family! Sami is the best! she has always been helpful and supportive! Sami is quick to respond to questions I have, and was super helpful with any concerns I had when it came to navigating my insurance!"

"Morgann helped me out with an item I needed for my bank. I appreciate the diligence and swift response. Thank you again."

"Jeni was SO helpful! She called people for me, got answers, and communicated with me within the same day! Truly could not have asked for better customer care. Hard to find people like that these days!!"

"I would highly recommend State Farm if anyone is looking for wonderful customer service! I reached out needed help with a renters insurance policy and Stephenie was very efficient and very responsive. I also have my auto policy with them. Thank you, again! Denise"

"Everyone at Derek Bird’s office has been very efficient and helpful with all of my needs! Jeni has been very quick to respond and has made the process of navigating insurance a breeze."

"Sami was so helpful today. Took the time to help me understand my options and rates! She’s awesome!"

"Morgann was very friendly, professional and answered all of my questions when I called. Great customer service is rare."

"Derek has always helped me with my insurance since I went to state farm insurance."

"Working with Morgann at State Farm has been an absolute pleasure. From the very beginning, she was professional, knowledgeable, and incredibly friendly. She took the time to understand my needs and made the entire process feel easy and stress-free. Morgann answered all my questions clearly and made sure I felt confident in my decisions. It’s rare to find someone so dedicated and personable—she truly goes above and beyond. I highly recommend her to anyone looking for reliable and thoughtful insurance support. Thank you, Morgann!"

"Morgann is always so helpful and knowledgeable! GREAT to work with!"

"Jeni was very helpful and provided friendly and effective customer service!"

"Morgan was efficient and professional! Well done!"

"I recently worked with the Derek Bird -State Farm Insurance agency in Gretna, Nebraska on changing my home/auto insurance, and the folks at this office went above and beyond on making the process so fast and easy! From my initial contact with Lisa to working and finalizing the process with Stephenie Sealy, the professionalism is very evident, with any questions I had being answered quickly and all options discussed thoroughly to give me the best coverage and only what I needed. This office really comes through on that personal touch and makes an intimidating task a lot less of a chore! Thanks ladies!!"

"I can't say how nice it is to call and get absolutely polite and friendly assistance with insurance questions. Jeni took care of the policy change and informed me of some protections following a vehicle sale I didn't know existed."

"I had such excellent service from Lisa Metcalf as we were moving back to the Omaha area! We’ve been with State Farm for years and several different states. I was very impressed with how responsive Lisa was when I reached out to inquire. We were on a very fast track selling one house and buying another all within 6 days of each other. So everything was urgent to us. Thankfully, Lisa answered my call right away and got to work immediately. Within just a short time, we had the binder needed by the lender to keep things moving. We were super grateful for how savvy Lisa was with what we needed and how friendly she was as well. Her communication is outstanding! Never missed anything. We are happy to stay with State Farm still and believe Lisa and her team are a key reason why!"

"Steph was awesome to work with, answered emails in a timely manner and was very patient with us. There were times we went days in between emails responding to her and she responded back to us right away when we emailed her. She also got us our quote quickly and was helpful in making sure both of our names were on our renters policy."

"Stephenie Sealy has been amazing helping us with our home and auto insurance. She was able to get us the best discounts and cut our cost by 35% over our past insurance provider."

"State Farm made this easy and great experience to change insurance companies . Cheaper and better rates than Others. Lisa and Derek are great."

"Morgan and Allie have been extremely helpful at Derek’s Chalco office. Morgan is there when I unexpectedly pop into the office to pay bills. Allie has done an excellent job selling me my life insurance for my kids and myself. Great office. Love my agents!"

"Lisa was awesome to work with. She made the process of switching insurance companies painless and got me a fantastic rate. Great agency to work with!"